Shipping policy
Shipping Policy
Template
Every shipping policy is different and there is no one-size-fits-all approach. But this template
should help you design your own.
A well-thought-out shipping policy not only helps you proactively set the right expectations
around shipping times and costs, but it also becomes an asset whenever customers come with
questions about their orders.
ORDER PROCESSING:
Please allow [5-10] business days to process your order. Expect an email within [24-48] hours to let you know your order is on the way!
STORE PICKUP - [N/A]
Orders can be picked up daily, from [N/A]. An email will be sent when your order is ready for
pickup.
LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the "continue to
shipping" button. Local delivery is available for addresses within [10] of our shop.
If the local delivery option does not show up during checkout, your order is not eligible for
local delivery.
When your order is ready for delivery, you will receive an email with real-time tracking
information.
FLAT RATE SHIPPING
Orders are generally shipped within [72 hours] using [your shipping provider i.e.
Post's delivery standard is 2 - 7 days]. Flat rate shipping fee of [fee] applies to orders shipping
to [locations outside local region]. Optional: We do not ship outside of [United States ] at this
time.
DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout
If you’re using calculated shipping rates : Shipping charges for your order will be calculated
and displayed at checkout.
expectations can vary greatly depending on the destination.
Your order may be subject to import duties and taxes (including VAT), which are incurred once
a shipment reaches your destination country. [Pristine Bean] is not responsible for these
charges if they are applied and are your responsibility as the customer.
REFUNDS,, RETURNS AND EXCHANGES
We accept returns up to X days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible
at support@email.com with your order number and a photo of the item’s condition. We
address these on a case-by-case basis but will try our best to work towards a satisfactory
solution.
If you have any further questions, please don't hesitate to contact us at support@email.com.